Privacy Policy

Introduction

Welcome to Spriggle. We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our audiobook streaming service.

By using Spriggle, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Password (stored in encrypted form)
• Name (optional)

Usage Data

We automatically collect information about how you use our service:

• Books you listen to and your listening history
• Bookmarks and playback positions
• Preferences and settings
• Search queries

Device Information

We collect information about the devices you use:

• Browser type and version
• Operating system
• Device type (mobile, tablet, desktop)
• IP address

Payment Information

If you subscribe to a paid plan, payment information is processed by our third-party payment processor. We do not store full credit card numbers on our servers.

How We Use Your Information

We use the information we collect to:

• Provide and maintain our service
• Remember your preferences and playback positions
• Personalize your experience and recommendations
• Process transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve our service
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

With Publishers

We share aggregated, anonymized usage data with publishers through our partner Cashmere Publishing. This helps publishers understand how their content is being consumed but does not include personally identifiable information.

Service Providers

We work with third-party companies to help us operate our service, including hosting and cloud infrastructure providers, payment processors, and analytics services.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Children's Privacy (COPPA)

While Spriggle offers content suitable for children, our service is designed for use by parents or guardians with their children. We do not knowingly collect personal information directly from children under 13.

If you believe we have inadvertently collected information from a child under 13 without parental consent, please contact us immediately.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Export your data in a portable format

To exercise these rights, please contact us at privacy@spriggle.com.

Data Security

We implement appropriate security measures to protect your information, including encryption of data in transit and at rest, secure password hashing, and regular security audits.

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time.

International Users

Your information may be transferred to and processed in the United States. If you are located in the European Union or other regions with data protection laws, you have additional rights under GDPR.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@spriggle.com.